WATERFRONT PERMITTING SERVICES

Privacy Policy

Effective Date: March 26, 2026

Waterfront Permitting Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at waterfrontpermittingservices.com or contact us regarding our TVA 26a permitting and waterfront construction services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you contact us through our website, by phone, or by email, we may collect:

  • Your name, phone number, and email address

  • Property address and location details

  • Information about your waterfront project (dock construction, shoreline stabilization, boat ramps, etc.)

  • Any other information you choose to provide in messages or forms

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website platform (Squarespace), including:

  • IP address and general geographic location

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referring website or search terms used to find us

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about TVA 26a permits, dock construction, shoreline stabilization, and related services

  • Prepare and process permit applications on your behalf as your Authorized Agent

  • Coordinate with TVA, contractors, and other parties involved in your project

  • Send you updates and communications related to your permit or project

  • Improve our website and services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

In the course of providing our services, we may share your information with:

  • The Tennessee Valley Authority (TVA) and other government agencies as required to process your permit application

  • Licensed contractors and construction partners within our network who may be involved in your project

  • Our website hosting provider (Squarespace) in connection with operating our website

  • Any other parties with your consent

We require any third parties who receive your information to handle it appropriately and only for the purposes for which it was shared.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records related to completed permit applications, and as required by applicable law. Project-related records may be kept for several years after project completion.

5. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites, including TVA's official website and contractor sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently received information from a minor, please contact us and we will promptly delete it.

8. Your Choices

You may contact us at any time to:

  • Ask what personal information we hold about you

  • Request corrections to your information

  • Request that we delete your information (subject to any legal retention requirements)

  • Opt out of any communications from us

To make any of these requests, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Waterfront Permitting Services

Phone: 423-605-7562 Email: contact@waterfrontpermittingservices.com Website: www.waterfrontpermittingservices.com